Italy Vacation Specialists

Policy Statement

This privacy statement discloses the privacy practices for the website www.My-Limo.com which is operated by Raffaello Int. LLC. Your privacy is important to us. We want to make your experience on the Internet enjoyable and to foster your trust in electronic commerce as a whole. This privacy statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the User Agreement or from the membership, usage or transaction process. If you do not agree to our privacy policy in whole, you must not use our website.

Content of the Privacy Statement:
1. Information collected online about you.
2. Information use.
3. Communications from the site.
4. Sharing of Information
5. Notification of changes in the privacy statement
If you have questions or concerns regarding this statement, you should contact My-Limo's customer service by email at the address info@my-limo.com

Information Collected Online About You
When you make a booking/order through the My-Limo site, we ask you to provide personally identifiable information by filling out and submitting a form. This information includes your name, home or work telephone number, e-mail address, and your credit card number, expiry date and home address. We use this information to process your booking/order and to confirm all the details and status by e-mail or text.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to complete a service. Unless you ask us not to, we may contact you via email in the future to tell you about changes to this privacy policy.
You may request details of all information held about you by us at any time.

Information Use

Cookies
My-Limo site uses cookies. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They enable My-limo to provide features such as remembering aspects of your last search to make subsequent searches faster. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Usage of a cookie is in no way linked to any personally identifiable information on our site. Our cookies do not contain any personally identifying information.

Communications from the Site
Immediately after successfully completing the booking/order process, we will send you an e-mail with the review of the product/service you have selected. This e-mail will also contain your booking/order number. You will receive this only once per transaction.

Orders

We request information from you on our order form. To buy from us, you must provide contact

information (like name and shipping address) and financial information (like credit card number,

expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on our site which you have booked or in which you have expressed interest.

Sharing of information

Legal Disclaimer
Although we make every effort to preserve user privacy, My-Limo may be required by law to disclose information you have provided in obtaining our product/service. My-limo may also disclose information against someone who poses a threat to My-limo's interests (such as customer fraud) or whose activities could bring harm to others.

Third Party Intermediaries
We use an outside credit card processing company and bank check processing company to bill users for goods and services. These companies do not retain, share, store or use personal information for any other purpose beyond fulfilling your order. To review the processing companies privacy policy's please follow these links:

https://www.paypal.com/webapps/mpp/ua/privacy-full

https://www.wellsfargo.com/privacy-security/

Suppliers
We provide information about the service/product requested on My-Limo to the suppliers who will carry out the booking/order. In addition, these suppliers may also contact you as necessary to obtain additional information(client whereabouts, flight status, ETA) for a seamless completion of your booking/service. Suppliers will never contact you for any personal information or at any time in advance of the immediate time of service.

Affiliated Websites
If you were referred to My-Limo from another website, we will not share any personal information about you to the referring website. My-Limo believes that the website companies from which you were referred to us are reputable companies, we have not placed limitations on the referring website companies from using or disclosing your information without your permission. However, we encourage you to review the information privacy statements of any website that referred you to My-Limo.

Security
We use SSL encryption to protect sensitive information online, You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our user's information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

Updating/Deleting Personal Information
If a user's personally identifiable information (such as zip code, phone, email or postal address) changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user's personally identifiable information. Members can change their personal information on the member profile page of our website. Users can e-mail our Customer Support or contact us by telephone or postal mail.

Notification of changes in the privacy statement
If we decide to change our privacy statement, we will post those changes on this page, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use user's personal information in a manner different from that stated at the time of collection we will notify users on line. Our advice to the user is to periodically check this present privacy statement, in order to be up-to-date on the ways we manage personal data.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.